Northern Credit Union begins construction of new relationship center in Massena

New location on Parker Avenue and Route 37 coming in 2022

WATERTOWN, NY  – Northern Credit Union is proud to announce the construction of its new relationship center in Massena. The new site is conveniently located at 88 Parker Ave, Massena, on the corner of Route 37 and Parker Ave. The new location will provide easier access for St. Lawrence County members and those who frequently travel on Route 37.

The spacious, new relationship center will feature three Advanced ATMs, allowing members to conveniently complete their transactions without having to wait for assistance. Members will also have access to an automatic coin machine, a
conference room for mortgage and commercial loan closings, three smart offices to connect them directly with lenders and advisors through secure video conference, a business pod for bulk cash and coin transactions, a night drop, a
children’s play area, a tablet-equipped waiting area and a cozy fireplace. In addition to these enhancements, members will be greeted by the same friendly faces and receive the same personalized service they’ve come to expect from the Massena Member Relations team currently located on East Orvis Street.

The relationship center will also feature two drive-thru lanes with 24/7 Advanced ATM access. One Advanced ATM will offer additional Live Assist service during business hours. Live Assist provides the option to speak with a team member
onscreen in a video conference to complete most common transactions, including deposits and withdrawals, share-to-share transfers, and loan payments.

“We’re thrilled to be breaking ground at our new location on Parker Ave in Massena and providing our members in northern St. Lawrence County with a modern relationship center in a convenient new location,” said Dan St. Hilaire, President and CEO of Northern Credit Union “Our relocation and new construction demonstrates Northern’s commitment to the Massena community and dedication to provide financial empowerment to the areas we serve.”

Northern is partnering with phZ Architects, Hueber-Breuer Construction and Sixty55 for the construction and design of the new facility.

Northern Credit Union is currently operating at 256 Orvis Street, Massena. This location includes 24/7 night deposit and Advanced ATM access with a Northern debit card, giving members the freedom to complete nearly all their banking at
their convenience.

Through shared network branches and ATMs Northern provides convenient access for members throughout St. Lawrence County in Gouverneur, Potsdam, Canton, Norwood, Heuvelton, Ogdensburg and Massena.

To learn more about Northern Credit Union or for updates on the new Massena Relationship Center, visit, call 315.782.0155, or stop by any relationship center.

Northern Credit Union is a growing, federally insured financial institution and a leading provider of a full range of financial services to anyone who lives, works, worships or regularly conducts business in Jefferson, Lewis, St. Lawrence, Oswego, Clinton, Franklin, Onondaga and Madison Counties. Serving the financial needs of more than 34,000 members through world-class technology systems, Northern Credit Union strives to create mutual value by providing personalized service and banking solutions.